I took my laptop in for several reasons. Options were explained in detail referencing the diagnosis of it’s current state. After a detailed explanation of what is wrong, what to expect, with all costs detailed. I decided to purchase a replacement from that store. It was ready as promised.
Computer literacy is not a strong suit of mine, but when I left the store, I was pleased with how I was treated, felt good about my purchase and confident. After several weeks, I feel the same.
Yes, I suggest anyone with a laptop issue go there, talk to them, and discuss your options. I’m glad I did.